Privacy Policy

At ReachUp Media, your privacy is paramount. This Privacy Policy details how we collect, process, protect, and handle personal data provided by visitors, clients, and creators through our forms, email inquiries, and WhatsApp communication, in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 of India.

1. Information We Collect

We only collect personal information that is voluntarily provided to us. Depending on how you interact with our website, we may collect:

• Clients & Prospects (Contact Form): Full Name, Email Address, Phone Number, Company Name, and project details.
• Creators & Influencers (Registration Form): Full Name, Email Address, WhatsApp Number, Instagram/Social Media Handles, follower demographics, and content niches.
• Communication Data: Any information provided during direct email or WhatsApp conversations.

2. Purpose of Data Processing

We process your personal data for the following legitimate business purposes:

• To respond to your business proposals, campaign inquiries, and strategic requests.
• To evaluate creator applications for brand campaign partnerships and represent talent.
• To maintain direct project communication via email, phone, or WhatsApp.
• To satisfy government regulatory, tax, or legal obligations as a verified MSME.

3. Consent and Data Rights

By filling out our forms, you grant ReachUp Media explicit consent to process your data for the purposes stated above. Under the DPDP Act, you have the following rights:

• Right to Access: You can request a summary of the personal data we hold about you.
• Right to Correction & Erasure: You can request that we update incorrect information or permanently delete your personal data.
• Right to Withdraw Consent: You can withdraw your consent to data processing at any time, after which we will cease processing your information.

To exercise any of these rights, please contact us at letstalk@reachupmedia.in.

4. Data Protection & Sharing

We enforce strict security practices to protect your data from unauthorized access, loss, or alteration. We do not sell, rent, or trade your personal data with third-party marketing companies. We only share information with:

• Our trusted clients (demographic stats or public social profiles of creators only) for campaign selection.
• Service providers (like email delivery networks or FormSubmit) who assist in executing our website operations.
• Law enforcement or regulatory bodies, if strictly required by law.

5. Cookies & Analytics

Our website uses minimal, non-invasive cookies and analytics tools (like Vercel Insights) to analyze general traffic patterns and improve performance. These tools collect anonymized data that does not identify you personally.

6. Policy Updates

We may update this Privacy Policy from time to time to align with legal developments under the DPDP Act or changes in our operational procedures. The revised policy will be posted on this page with an updated "Last Updated" date.